Tom Beckett
Service leadHead of the service team. Can diagnose most issues over the phone before he even loads the van.
Machines, grinders & servicing
Coffee equipment and servicing that keeps machines alive
Commercial espresso machines, grinders and brew gear, plus the servicing that keeps them running. We sell, hire and repair the equipment that makes good coffee possible.
Equipment
Machines we actually use and trust
We do not sell every machine under the sun. We sell what we have tested on our own bar and what we can service properly.
0Years in coffee equipment
0Machines serviced
0Hours avg. response
0First-time fix rate
Buy once, service forever
A good espresso machine is a ten-year investment. We help you pick the right one for your volume and budget, install it properly and keep it running with regular servicing.
Our service team has seen every failure mode there is. We carry common parts on the van and can usually fix issues on the first visit. If a machine is beyond repair, we tell you honestly rather than upselling you a new one.
- Sales, installation and training included
- Regular servicing plans for cafés and offices
- Emergency callouts across Perth metro
- Hire options for events and temporary needs
30-day money-back on machines if they do not perform as promised.
A serviced La Marzocco, ready for another decade
Equipment & service
What we sell and service
Indicative pricing. Final quotes depend on model, condition and location. GST included.
Home machine
$1,290+
Entry-level prosumer machines for home use.
- Machines from reputable brands
- Setup and basic training
- 12-month warranty
- Trade-in options
Most popular
Commercial machine
$4,500+
For cafés, restaurants and offices.
- 2–3 group commercial machines
- Full installation included
- Staff training session
- 12-month parts & labour warranty
Service plan
$95/visit
Scheduled maintenance for any brand.
- Descaling and deep clean
- Parts check and wear report
- Priority callout access
- Discount on repairs
We service all major brands including La Marzocco, Synesso, Slayer, Profitec, Rocket and more. Callouts outside Perth metro quoted separately.
How it works
From broken machine to working coffee
Whether you need to buy, hire or fix, the process is straightforward.
1
Tell us what you need
Buying, hiring or repairing? Machine model, volume, location. We will advise honestly.
2
Assessment
For repairs we inspect and quote before touching anything. For sales we demo the machine if you want.
3
Work done properly
Installations include water filtration, electrical check and calibration. Repairs use quality parts.
4
Training included
We train whoever will run the machine so it performs as intended from day one.
5
Maintenance schedule
We set up regular servicing based on your volume. Most machines need attention every 3–6 months.
6
We are always reachable
Direct line to the service team. If something breaks, you call us, not a call centre.
Keep exploring
Equipment clients also use
The workshop
Machines we have serviced
A few of the machines that have passed through our workshop.
Your service team
Technicians who know coffee
Our service team are coffee people first, technicians second. They understand what the machine is supposed to do, not just how it works.
Daniel Mercer
Founder · Technical advisorFormer equipment technician turned roaster. Consults on complex repairs and machine selection.
Leo Fontaine
Service technicianThe fastest pair of hands in the workshop. Specialises in grinder repairs and water filtration systems.
Equipment questions
Before you buy or book
Both. We sell new and refurbished commercial machines, hire for events, and service all major brands. If you are not sure what you need, we will advise honestly.
Scheduled services start at $95 for standard machines. Callouts for breakdowns are quoted based on location and issue. Most repairs are fixed on the first visit.
We focus on commercial equipment but we do look after select home prosumer machines for regular clients. Call and ask.
Yes, for events and temporary needs. Daily rates from $180 including setup and pack-down. Long-term hire for offices quoted separately.
All major commercial brands: La Marzocco, Synesso, Slayer, Profitec, Rocket, Victoria Arduino, Sanremo and more. If it makes espresso, we can probably fix it.
Keep your machine making great coffee
Tell us what you need: a new machine, a service, or just advice. We will point you in the right direction.
+61 3 9527 1049 · cassinova24@gmail.com
Compare
Us vs other equipment options
What you get when you buy and service with a coffee specialist vs a general supplier.
| What you get | Cassinova equipment | Other suppliers |
|---|---|---|
| Advice | Coffee-focused recommendations | Sales-first approach |
| Installation | Included, done properly | Extra charge or DIY |
| Service response | 24h average, direct line | Days to weeks |
| Parts | Genuine, stocked on van | Ordered in, wait weeks |
| Price | Competitive, honest quotes | Varies widely |